CYBERKLIX INC joins program providing assurance of quality, and reliability for current, potential customers; vendor-neutral benchmarking for Managed Services practitioners worldwide
Mississauga, ON, September 04, 2009, Cyberklix Inc today announced that it has received accreditation under the MSPAlliance’s (MSPA) Managed Services Accreditation Program (MSAP). MSAP is the first program of its kind, specifically designed and created to provide customers of managed services providers with the assurance that the services provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
"The Managed Services Accreditation Program is a rigorous program that benchmarks and verifies the quality of the company providing managed services,” said Charles Weaver, MSPAlliance president. "We are very proud to have Cyberklix Inc. as a part of this prestigious body of MSPs.”
MSAP was created, using a wide base of criteria that will properly encompass a wide range of managed service providers. By covering buying and service delivery criteria that matter to customers, the MSAP certification program tracks and measures a satisfactory level of professional and business practices, helping MSPs to consistently deliver superior services to their clients.
The MSPAlliance, with over 8000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.